Google Now is presented as an intelligent personal assistant that delivers the right information at just the right time. Pretty awesome. After reading about it, it’s clear that there’s a market opportunity for a similar service targeted at sales reps.
Here’s how the service might work:
- Tight integration with CRM (Salesforce.com, NetSuite, SugarCRM, Microsoft Dynamics, Nimble, etc) and calendar (Google Apps and Microsoft Exchange)
- Analysis of rep’s top opportunities and prospects based on score, grade, timeline, and likelihood of closing
- Monitor prospects’ social media activity to determine if a contact is online so as to prompt the sales rep to make a call or send an email
- Review sales rep’s daily activity and automatically build recommendations based on previous success (e.g. a sales rep might have a higher close rate when doing demos in the morning and cold calls in the afternoon, so the service figures that out and prompts…
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